Export Case Study: 1,920 pcs Multi-Sensor Smart Home Safety System (WL-CMS01) Delivered to Delhi — U

Export Success: Multi-Sensor Smart Home Safety System (WL-CMS01) — Delhi, India

This case study documents Wanlin Fire Protection's successful export project supplying Multi-Sensor Smart Home Safety System (WL-CMS01) to a leading property management company in Delhi, India.

Project Overview

Client Challenge

The property management company in Delhi was looking to expand its home fire safety product range to meet growing residential market demand in India. Previous suppliers had issues with:

• Inconsistent product quality between batches
• Missing RoHS / ETL certification documentation
• Long lead times (60+ days) causing stock-outs
• Limited APP localization — English-only interface unsuitable for India consumers

Wanlin's Solution

Wanlin assigned a dedicated export account manager to the Delhi client and provided:

1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete RoHS / ETL documentation package — accepted by India customs on first submission.
3. Customized packaging with India language instructions and local compliance marks.
4. 8-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Delhi client.

Results After 6 Months

• Zero quality-related returns from end consumers in India
• 94% repeat purchase rate among end users who registered the APP
• Client expanded from 1 SKU to 4 Wanlin product lines
• Second order placed within 4 months — quantity increased by 80%
• Achieved ISO 9001 factory audit acceptance by India insurance partner

Client Testimonial

"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in India."
— Procurement Manager, Property Management Company, Delhi

Start Your Partnership with Wanlin

Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com

Published Date

2026-04-14

Contact

Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com